COVID-19


You and Happy Building

 

Happy Building’s Design and Office Team have been operating remotely since the government announcement of lockdown. Following the recent government update regarding the construction industry Happy Building has now begun to open our office as safely as possible, putting in place the COVID safe working practices set out within the update. 

Our office will re-open from Monday 1st June, operating from 9am – 17:30pm Monday to Friday. We are following the Government social distancing guidelines and therefore recommend calling or emailing us first to see if we can assist with your enquiry before travelling to the office.

As our priority is the health and safety or our employees and customers and in accordance with the guidelines set we will carrying our remote project consultations where possible in order to reduce the number of physical interactions and unnecessary risk to customers.

Please read our full guidelines regarding physical appointments below.


Coronavirus Customer Policy

Following the most recent update from the Government on May 13th 2020 we will now be able to provide physical meetings on site. In order to do this safely we will be following the guidelines set out by the Government.  

Please note that we will not carry out physical consultations if: 

          • Someone in the household has shown Coronavirus symptoms within the last 14 days. Please visit the Government or NHS website for more information on symptoms and isolating.
          • There is somebody of high risk living in the property. Please see the Government or NHS website for more information on those who are at risk and shielding.


What we will do

          • We will always complete a remote project consultation as the first step, before a physical appointment, in order to reduce physical appointments to only those necessary.
          • We will be asking anyone who wants to meet on-site for a consultation if they have the means and requirement to start the architectural works for the project imminently.
          • We will follow Government social distancing guidelines and keep 2 metres away from others at all times.
          • We have personal protective equipment (PPE) available and will use this when visiting all sites. This includes gloves, facemasks and hand sanitiser.
          • We will keep a record of all visits and who attended. If a member of staff subsequently tests positive for Coronavirus we will inform any relevant parties.

When we visit your property

          • We will require you to follow social distancing guidelines and keep 2 metres apart at all times
          • Please leave all doors open and lights on prior to our visit so that we can minimise touching surfaces
          • Whilst we are inside the property please vacate the property so that it is easier for us to move around safely and ask to have conversations in an outside space
          • Let us know that you have read and understood these guidelines and contact us if you have any questions regarding our visit as soon as possible.

 

 All information correct as of 13th May 2020. 

 

 

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  • “ I am very pleased with HB and would definitely use them again”

    Rob - Kingston

  • “Highly recommended and certainly use again”

    Jessica – Kew

  • “Thank you for helping us create our dream home – we love it”

    Hansen - Ealing

  • “ Fastidious professionals who makes good creative choices and yet keeping to budget” B.McCulloch – Ealing

  • “Extremely hard working, helpful and their work is to a high standard”

    Mrs Clargo - Putney

  • “ A full house refurbishment to high standards.... punctual, tidy, respectful, quick and very easy to talk to” Larissa - Wandsworth

Happy Building London Ltd Reg No: 8073225 | 12 Station Way, Cheam, SM3 8SW | 020 7118 0035 | www.happybuilding.co.uk