how we work

 

Before We Start

  1. ENQUIRIES – We aim to contact you within 24 hours of receiving your enquiry to learn about your project needs and book the first appointment at your earliest convenience.

  2. FIRST VISIT – We will make a visit to meet you and establish your project needs. If your project is at the Design stage we will give you a fixed price for our Architectural Design and Planning service( click here for details) If you already have architectural drawings we can provide you with an estimate for your Structural Package and Building Regulation Package.   
     more-button
commercial-top

The Building Process

Once you are happy to proceed, we will agree the project start date, at which point our team will appear on site and start work on your project. As we have already conducted a thorough estimating and planning process, the building process runs smoothly, to plan, to budget and on time.
more-button

commercial-top

 

After Completion

Once your project is complete and our team has handed over your property and left site, we hope you are delighted with your new home or building. To ensure you continue to enjoy your property and to ensure we stay in touch with you, the following are all part of our commitment to you: 

  • 3 DAY FOLLOW-UP We will follow up with a courtesy call 3 days after works have been completed to check how you are doing with your new home or recent home improvements.
    more-button
 
 
 
 

Documentation

Before We Start

    1. ENQUIRIES - We aim to contact you within 24 hours of receiving your enquiry to learn about your project needs and book the first appointment at your earliest convenience.

    2. FIRST VISIT - We will make a visit to meet you and establish your project needs. If your project is at the Design stage we will give you a fixed price for our Architectural Design and Planning service. Click here to find out more about this service. If you already have architectural drawings we can provide you with an estimate for your Structural Package and Building Regulation Package. However, if you already have this in place and would like us to provide a detailed Build estimate we will move to this phase.

    3. STRUCTUTAL PACKAGE 
      Structural Designs, Structural Calculations and Structural Building Regulations

      Once your plans are approved, we will provide a free quote from one of our trusted affiliates engineering firms for producing a detailed and extensive structural package. The package will include Structural Designs, Structural calculations, and Structural Building Regulations – giving the builder all the technical specifications they will need to execute your build and providing Building Control with accurate details to check build progress against when they visit site.
      Click here to view an example Structural Package.

    4. BUILDING REGULATION PACKAGE - Once both Architectural drawings and Structural Package are complete we can also provide the Building Regulations Package, which is always advisable for any building projects and mandatory for any project above 29m2. The package cost varies between £800 - £1200 +vat. However, as our comprehensive Structural Package already includes the Structural Building Regulations element required, the only additional cost to upgrade to a complete Building Regulation Package for most projects is £380+vat. If you would like us to provide this package it would be produced after the Structural Package is complete.
      Click here to view an example Building Regulations Package.

    5. QUANTITY SURVEYORS PACKAGE - When we are in receipt of all the approved Architectural drawings, Structural Package and job specifications, we will create a comprehensive Quantity Surveyors Package. This will include a detailed Bill of Quantities, Build Estimate and Schedule of works. The Bill of Quantities will itemise everything that is needed to build your project, from the number of bricks, m2 of insulation and steel beams to the number of electrical and plumbing points etc. Click here to view an example of our Bill of Quantities Our detailed Build Estimate breaks down all the construction phases with respective costs. Click here to view an example of our Build Estimates. Our Schedule of Works gives a specific time line for each phase from start to completion. Click here to view an example of our Schedule of Works. With these documents, you will have a comprehensive Tender Package ready to be handed to other builders for comparison estimates, ensuring all prices you get are on a like for like basis.

    6. THE CONTRACT - When you are happy to move ahead, we will produce a Federation of Master Builders (jargon free) contract, accordingly to UK building regulations to cover all details agreed on the estimation, together with schedule of works, per stage completion dates, payment agreements, building works guarantees and insurances.
      Click here to view a sample contract.

    7. HEALTH AND SAFTEY - After the contract is signed we produce a bespoke Health and Safety policy for your project. This includes undertaking a risk assessment review and producing full documentation for all involved to refer and adhere to. We use a fully trained and accredited Health and Safety specialist who is responsible for overseeing all of these policies. 
      Click here to view an example of our bespoke Health & Safety packages

 

The Building Process

O

nce you are happy to proceed, we will agree the project start date, at which point our team will appear on site and start work on your project. As we have already conducted a thorough estimating and planning process, the building process runs smoothly, to plan, to budget and on time.

 
            • PAYMENTS Our payment policy was build for your peace of mind. We understand that regular payments against phases completed deliver that – you only pay for what you see. We want to make sure that you are absolutely clear before, during and after any works are completed so that you can be sure that you are only paying accordingly to the value added to your property.

 

  • PAYMENT SCHEDULE Together with the contract, you will find the Payments Schedule. A deposit is payable on signing of contracts. Payments are then only done at the end of each building stage, as described in your weekly Phase completion report, up to a total of 95% of the total project cost. The remaining 5% will be retained by you, and will only be payable after 30 days on completion of ‘snagging’.
  • THIRD PART FINANCE We are happy to undertake third party financed projects and are used to the pay per stage process. if you are considering using a Credit Organisation to finance your building project, therefore, we are confident your chosen credit organisation will be satisfied with our methodology.
  • EXTRAS It is not unusual for you to decide to add a few, or sometimes many extras, after we have started your project. Any additional works are always agreed in writing with a full quote, prior to any job execution. We never charge any costs or start any jobs that have not been previously agreed in writing with you.



After Completion

O

nce your project is complete and our team has handed over your property and left site, we hope you are delighted. To ensure you continue to enjoy your property and to ensure we stay in touch with you, the following are all part of our commitment to you:

 

  • 3 DAY FOLLOW-UP We will follow up with a courtesy call 3 days after works have been completed to check how you are doing with your new home or recent home improvements.
  • SNAGGING LIST You will have 4 weeks after completion to check all works done and let us know if and when you would like us to change or rectify any works done that are not to your entire satisfaction
  • 12 WEEK INSPECTION We will contact you and conduct a full inspection 12 weeks after completion to ensure you are fully satisfied with all works.
  • 5 YEAR WARRANTY Our work is covered by a five year warranty.
  • INSURANCE Happy Building works are covered by the most comprehensive insurance available in the construction industry to cover any unexpected challenges if needed.
    Click here for our FMB Insurance policy details

 

After our work is done, we would like you to know that whenever you need us we will be there to support you.

We will contact you within 24 hours of receiving your enquiry to learn about your needs and your project and book the first appointment at your earliest convenience.
our-clients-our-best-ambassadors
  • “ I am very pleased with HB and would definitely use them again”

    Rob - Kingston

  • “Highly recommended and certainly use again”

    Jessica – Kew

  • “Thank you for helping us create our dream home – we love it”

    Hansen - Ealing

  • “ Fastidious professionals who makes good creative choices and yet keeping to budget” B.McCulloch – Ealing

  • “Extremely hard working, helpful and their work is to a high standard”

    Mrs Clargo - Putney

  • “ A full house refurbishment to high standards.... punctual, tidy, respectful, quick and very easy to talk to” Larissa - Wandsworth

Happy Building London Ltd Reg No: 8073225 | 12 Station Way, Cheam, SM3 8SW | 020 7118 0035 | www.happybuilding.co.uk